Bellsoph

Contact us

Questions about our property data, a rental valuation or one of our tools? Need help with your Bellsoph landlord software account? Send us a message and we will get back to you.

Monday to Saturday, 9am to 5pm UK time
We reply by email
UK-based customer support

Send us a message

Our UK-based customer services team handles your enquiries. Choose the topic that fits best, so your message reaches the right person first time.

Privacy and feedback

Read about security and data protection, or share your experience: Review Bellsoph on Trustpilot.

Website and tools

UK property data: prices, rents, yields and local areas
Rental valuations and property calculators
Reporting a data error or a page that is not working

Landlord software

Signing in and account access
Billing and your subscription
Properties, tenancies, documents, invoices and imports
Something not working, or an idea for a feature

Already a customer? Write from the email address on your account so we can find it quickly.

Before you send

Tell us the page or feature you were using, what you expected, what happened and roughly when. Please do not send passwords, API keys or copies of tenancy documents or ID. If we need anything sensitive, we will ask for it through a secure route.

Urgent property problems

Bellsoph is not an emergency repairs, legal, tax or financial advice service. For a gas leak, fire, flood or anything unsafe, contact the emergency services, your utility supplier or your letting agent straight away.

Help with your agent, emails and documents

Get in touch for help with your agent’s email address, sending documents on WhatsApp, checking extracted details or matching information to the right property. Tell us whether you used upload, WhatsApp or forwarded email, and what happened.

Document and AI vision questionsDescribe the detail you were checking and which screen you reached.
WhatsApp agent questionsTell us the type of request and roughly when you sent it.
Forwarded email questionsTell us whether it was a receipt, certificate, invoice or reminder, and what action you expected.

Use a short description in the support form. Keep private documents, passwords and tenant details out of your message.

Read the illustrated walkthrough →